Microsoft has introduced Agent 365, a management platform for businesses to oversee artificial intelligence agents – automated programs that are expected to reach 1.3bn in use by 2028. The tool allows IT staff to monitor, secure, and control AI agents across platforms including Microsoft and Salesforce. Agents can be quarantined if they misbehave or pose cybersecurity risks. “Business leaders want to measure ROI and manage these agents just like employees,” said Judson Althoff, Microsoft’s commercial CEO. While some firms have seen success with AI agents, others have faced implementation challenges, raising concerns about the technology’s maturity and the potential for an AI market bubble.
Leave a Reply