Starbucks’ chief technology officer Deb Hall Lefevre has resigned, with Ningyu Chen named interim CTO, as the company pursues a tech-led turnaround under chief executive Brian Niccol. The “Back to Starbucks” plan includes AI-powered inventory, barista assistants, new POS systems, and order-sequencing tools. Starbucks will close underperforming stores in the U.S., cut 900 non-retail roles, and focus in-house tech on key initiatives, aiming to boost efficiency amid six consecutive quarters of declining sales.
Starbucks CTO resigns amid tech revamp
3 responses to “Starbucks CTO resigns amid tech revamp”
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