Starbucks chief executive Brian Niccol said Tuesday that the company is “on the right path” to create a better experience for customers. On an earnings call to discuss the company’s third-quarter results, he told analysts that “We’re fixing the operational foundations of the business and building a platform for innovation in 2026,” adding: “While our financial results don’t yet reflect all the progress we’ve made, the signs are clear — we’re gaining momentum.” In the three months to June 29th, net sales rose 4% to $9.5bn, helping Starbucks to net income of $558.3m, or 50 cents per share adjusted. Analysts surveyed by LSEG expected sales of $9.31bn and per-share earnings of 65 cents. Global same-store sales declined 2%, the same amount they fell in the U.S. Transactions fell 3%, but the average ticket rose 1% in the quarter. In China, the company’s second-largest market, Starbucks reported same-store sales growth of 2% for the quarter.
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